1. Waiting Time
One-Way Ride
-
First 5 minutes: Free
-
After that: $15 CAD per 15 minutes
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Maximum billable waiting time: 90 minutes
Round Trip
-
First 30 minutes: Free
-
After that: $15 CAD per 15 minutes
-
Maximum billable waiting time: 90 minutes
3. Extra Stops
If additional pick-up or drop-off locations are added during the same trip:
$10 CAD per additional stop
Example:
Stop at a pharmacy and then a grocery store → 2 extra stops → $20 CAD fee.
4. Cancellation & No-Show Fees
| Situation | Fee |
|---|---|
| Cancellation within 4 hours of pickup time | $25 CAD |
| Passenger does not appear at pickup location (no-show) | $50 CAD |
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